Tag: reward

  • Four Ways to Encourage Innovation in Customer Service

    Four Ways to Encourage Innovation in Customer Service

    When business people speak of innovation, the focus is usually on a pioneering product or state-of-the-art service that will “revolutionize the industry.” But innovation can apply to any aspect of your company — including customer service. Many business owners perceive customer service as a fairly cut-and-dried affair. Customers call, you answer their questions or solve…