Remote Support

GHS accountant using computer
If you require remote assistance from a Gray Hunter Stenn employee, download and run our remote-support program.

Download software.

 

 

 

Screen shot of the prompt from Windows Firewall
If your computer uses a software firewall, such as Windows Firewall, the firewall may prompt you to allow the program to run.  If you receive such a prompt, allow the program (a slightly modified version of uvnc2me) to communicate on private networks.

 

 

 

 

 

GHS remote-support application with client's information highlightedProvide the GHS employee with the identifier and the access code that are listed under the heading “This Computer.”